Monday Club – Membership Agreement, Terms & Conditions, Privacy & Waiver 

1. Definitions & Interpretation 

In this Agreement, unless the context otherwise requires: 

• Club means Monday Club, including its physical premises, online platforms, home-based services, staff, contractors, and volunteers.
• Member means the individual named in Section 2.
• Services means any exercise, assessment, social, educational, digital, or home-based services offered by the Club.
• Minimum Term means the minimum membership period stated in Section 5.
• Digital Services includes Technogym MyWellness, Circle, Zapier, and any other digital platforms used by the Club.
• Gross Negligence has its ordinary legal meaning and excludes ordinary negligence. 

 2. Parties

This Agreement is between: 

The Trustee for Monday Club Aus Unit Trust known as Monday Club 
ABN 87 300 695 662  

ACN: 685303922 
(“we”, “us”, “our”, “Monday Club”) 

and 

The Member (“you”, “your”). 

You confirm that you have the legal capacity to enter this Agreement. If signing on behalf of another person, you confirm you are authorised to do so. 

3. Membership Types

Membership Categories and Inclusions 

3.1 Strength Membership 

Entitles the Member to: 

• Two (2) AO80 circuit sessions per week; 
• One (1) Monday Club–led class or functional exercise session per week; 
• One (1) coffee and yoghurt per attended visit. 

 3.2 Social Membership 

Entitles the Member to: 

• Access to Monday Club social spaces during standard operating hours; and 
• An initial home-based assessment, where applicable. 

 3.3 Combined Membership (Strength and Social) 

Includes all entitlements provided under both the Strength Membership and the Social Membership categories. 

3.4 Momentum 9 (M9) Membership 

Entitles the Member to: 

• Two (2) semiprivate (1:2) Exercise Physiology sessions per week; and
• One (1) Monday Club–led class or flexibility and movement exercise session per week. 

 3.5 10 Visit Pass 

Entitles the Member to: 

• Access to ten (10) externallyled exercise classes, which may include but are not limited to Dance, Zumba, and Monday Club staff led classes. 
• The 10Visit Pass is valid for twelve (13) weeks from the date of purchase. 

The 10 Visit Pass does not include: 

• AO80 circuit sessions; 
• Momentum 9 sessions; 
• Any entitlements of the Social Membership or Strength Membership categories. 

 3.6 Membership Details 

A Member’s specific Membership Type, inclusions, and entitlements are outlined in their Membership Details. 
Where inconsistencies exist between this document and the Membership Details, the Membership Details take precedence. 

 3.7 Membership Fees and Minimum Terms 

3.7.1 Minimum Contract Periods 

• All Monday Club memberships are subject to a minimum contract period based on the selected weekly rate: 
• 6 Month Minimum Term applies to weekly rates 
• 12 Month Minimum Term applies to weekly rates 
• Momentum9 (M9) Members are subject to a six (6) month minimum membership commitment. 
• The M9 program is delivered over nine (9) weeks. 
• Members may: 
  • Continue with M9 beyond nine weeks or 
  • Transition to a Strength Membership for the remainder of their minimum term, on a 6mth rate 
  • Elect to move to a 12-month Strength Membership (resetting their minimum term accordingly). 

• (See Section 3.8 for further details.) 

 3.7.2 Weekly Rates — 6 Month Minimum Term 

• $45 per week — Social Membership
• $75 per week — Strength Membership 

 3.7.3 Weekly Rates — 12 Month Minimum Term (Discounted Rate) 

• $40 per week — Social Membership 
• $70 per week — Strength Membership 

3.7.4 Contract Rollover and Renewal 

• Upon completion of the initial minimum contract period, memberships will automatically continue on an ongoing weekly basis at the applicable rate with an renewed minimum term unless cancelled in accordance with these Terms. 

• If a Member elects to: 

• Change membership type, or 
• Move to a different pricing tier (including 12-month rates), 
  a new minimum contract period will commence based on the selected membership and rate. 

3.7.5 Family Care Membership 

• The Family Care Membership is designed to support Members who require additional care, coordination, or involvement from family members or support persons as part of their engagement with Monday Club. 
• This membership includes enhanced support services, which may include (but are not limited to):  
  • Communication and coordination with nominated family members or carers  
  • Additional check-ins and wellbeing oversight  
  • Assistance with scheduling, engagement, and participation in club services  
  • Support navigating health, social, and technology-related services connected to Monday Club  Weekly Fees for the Family Care Membership range between:  

• $40 to $80 per week, depending on the level of support required  
• The applicable fee will be determined at onboarding and may be adjusted over time based on the Member’s needs, level of support, and agreed services.  
• Family Care Memberships are subject to the same minimum contract terms outlined in Section 3.7, unless otherwise agreed in writing.  
• Any involvement of family members or nominated contacts is subject to the Member’s consent and applicable privacy requirements. 

 3.8 Momentum9 (M9) Program — Terms & Transition 

3.8.1 Program Structure: Momentum9 is delivered as a structured nine (9) week program, with a maximum allowable completion period of twelve (12) weeks. 

3.8.2 Minimum Commitment: Members who commence Momentum9 do so within a six (6) month minimum membership commitment. Completion of the nine week program does not terminate the minimum commitment. 

3.8.2 Post Program Options (after the initial nine weeks): 

• Continue Momentum9: The Member may continue participating in Momentum9 sessions beyond nine (9) weeks, subject to session availability and continued payment of applicable M9 fees; or 
• Transition to Strength Membership (remainder of 6month term): The Member may transition to a Strength Membership for the balance of the six (6) month commitment at the applicable Strength rate; or 
• Elect a 12Month Strength Commitment: The Member may opt to enter a 12month Strength Membership at the applicable 12month rate. 

3.9 Effect of Transition:  

Transition from Momentum9 to a Strength Membership (whether for the remainder of the six month minimum or into a 12month commitment) does not constitute cancellation, variation, or termination of the Membership Agreement and does not affect the applicable minimum term of the chosen commitment. 

3.9.1  Fees on Transition: Any change in fees associated with continuing Momentum9 or transitioning to Strength will be: 

• disclosed in the Membership Details; or 
• notified in writing prior to taking effect. 

3.10. Membership Fee Adjustments 

3.10.1 Monday Club reserves the right to increase membership rates annually and/or with a minimum of thirty (30) days’ written notice to all active members. 

3.10.2 Notice of any fee adjustments will be provided via email or other suitable communication channels. 

4. NATURE OF SERVICES 

Monday Club provides a hybrid model of services including: 

• exercise and strength training programs (including Exercise Physiology-led services); 
• health and functional assessments. 
• social and community activities. 
• digital and online programs; and 
• optional home-based participation and monitoring. 

Unless expressly stated in writing, Services do not constitute medical treatment, diagnosis, or emergency care. 

 5. FACILITIES & SERVICES

Your membership entitles you to use Facilities and Services applicable to your Membership Type, subject to: 

• Club rules; 
• staff directions; and 
• safety requirements. 

Services provided by third parties are excluded unless stated otherwise. 

6. TERM & COOLING-OFF

Cooling-Off Period 

You may cancel this Agreement within 48 hours of signing by written notice. 
We may retain the joining fee and charge for Services already provided, but will refund remaining amounts within 7 days. 

Minimum Term 

Your membership has a Minimum Term of 6 months unless otherwise stated. 

• Ongoing memberships continue after the Minimum Term until cancelled in accordance with this Agreement. 

• 10 visit passes have a 13-week time limit 

7. Fees & Payment 

• Start-Up & Initial Assessment Fee: Strength $200 (non-refundable), Home Assessment $300 (non-refundable). 
• Ongoing Assessment Fees: $125 at 3-month and every 6-month reassessment interval points. 
• Momentum9 Fees: 9 week program $200 per week that has a maximum of term of 12 weeks to complete. 
• Early Termination: If cancelled within the Minimum Term, the remaining balance may be charged. Exceptions or reductions may apply for: 
  • documented medical incapacity (GP certificate), or 
  • relocation greater than 15 km from the Club (documented). 

• Payments: Direct debit via Stripe or upfront payment where offered. 

• Failed Payments: May incur administrative fees and result in temporary suspension of access. 

• Fee Increases: Monday Club may increase fees annually and will provide at least 30 days’ written notice via email. 

8. Health & Safety

Members must declare health status honestly and update staff on any changes. Medical clearance may be required prior to participation. Members acknowledge that physical activity carries inherent risk and participation is undertaken at their own responsibility. 

You must: 

• update us about changes to your health; and 
• follow staff instructions. 

You must not use Facilities or Services if you are unwell or injured in a way that may pose a risk to yourself or others. 

9. EXERCISE & CLINICAL SERVICES

Where Services are delivered by an Exercise Physiologist or allied health professional: 

• programs are based on information you provide; 
• outcomes cannot be guaranteed; and 
• Services are provided within professional scope, not as medical treatment. 

10. SOCIAL & COMMUNITY ACTIVITIES 

Social Membership activities are voluntary and may include informal gatherings and events. 

Monday Club does not supervise all interactions between members and is not responsible for conduct occurring outside organised activities, except where required by law. 

11. DIGITAL & ONLINE SERVICES

Digital Services may be delivered without real-time supervision. 

You acknowledge: 

• you exercise independently when using Digital Services; 
• you must ensure your environment is safe; and 
• improper use of content may result in injury. 

12. HOME-BASED PARTICIPATION & MONITORING

Participation at home occurs without direct supervision. 

If offered, home monitoring: 

• does not replace emergency services or medical care; 
• is supportive only; and 
• does not guarantee prevention of harm. 

13. SAFEGUARDING & CONDUCT

Monday Club maintains a zero-tolerance policy for abuse, harassment, exploitation, or unsafe behaviour. 

We may suspend or terminate membership where conduct poses a safety or wellbeing risk. 

14. 14. Privacy & Data Protection 

Monday Club complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Personal and health information is collected for service delivery, safety, and legal compliance.  

We use third-party platforms (including digital and integration tools). Some data may be stored or processed overseas. 

By signing, you consent to: 

• collection and use of personal and health information for service delivery; and 
• overseas disclosure where required. 

Members may access, correct, or request deletion of personal data, subject to legal requirements. 

Splose (Clinical Management System) 

Monday Club uses Splose to manage clinical notes, assessments, and programs. Splose is APP-compliant with data securely stored in Australia. Access is limited to authorised health professionals and approved staff. 

Circle App (Community Platform) 

The Circle app supports member connection, education, and wellbeing. Circle is GDPR compliant but not regulated under Australian law. Participation is voluntary and subject to Circle’s Privacy Policy and Terms of Service. 

Techno Strength MyWellness App 

MyWellness delivers personalised exercise programs. Data may be stored internationally and is subject to Techno Strength’s Privacy Policy and Terms of Service. By activating the app, members consent to this arrangement. 

Zapier (Integration Platform)  

Zapier is used to integrate systems such as Splose, Circle, and MyWellness. Zapier is GDPR compliant, with servers primarily in the US and EU, and is not regulated under Australian law. 
Only essential data fields are transferred in encrypted form. Members may opt out of Zapier-based integrations, acknowledging that this may limit certain digital features. 

By signing this Agreement, the Member consents to the disclosure of personal information to overseas recipients where required to deliver Digital Services. 

15. THIRD-PARTY PROVIDERS

Third-party providers operate independently. Any contract is between you and that provider. 

Monday Club is not responsible for third-party services except where loss is caused by our Gross Negligence. 

16. SUSPENSION & FREEZE

You may apply to suspend your membership for travel or medical reasons if fees are up to date. 

• Supporting documentation may be required. 
• Suspension fees of $5 per week is required 

17. CANCELLATION

Comfort Guarantee 

Membership may be cancelled within 48 hours of joining see clause 6. The start-up Assessment fee is non-refundable. 

Membership Freeze 

• • Standard freeze: up to 12 weeks per calendar year 
  • Medical freeze: up to 16 weeks with supporting documentation 
  • Notice required: minimum 7 days 
  • Administration and membership hold fee: $5 per week  
  • Minimum freeze period of 2 weeks 

 After the Minimum Term 

• Ongoing memberships may be cancelled with 30 days’ written notice. 

During the Minimum Term 

You may cancel: 

• for medical incapacity (with documentation); 
• if we materially breach this Agreement; or 
• for convenience (cancellation fee may apply). 

Cancellation fees represent a genuine estimate of loss and are not a penalty. 

18. OUR RIGHT TO TERMINATE

We may terminate your membership if you: 

• seriously or repeatedly breach this Agreement; 
• engage in unsafe or abusive conduct; or 
• fail to remedy a breach after notice. 

19. LIABILITY & AUSTRALIAN CONSUMER LAW

Nothing in this Agreement excludes rights that cannot be excluded under the Australian Consumer Law. 

To the extent permitted by law, we exclude liability for injury or death arising from recreational services except where caused by our reckless conduct or Gross Negligence, in accordance with section 139A of the Competition and Consumer Act 2010 (Cth). 

20. PROPERTY & DAMAGE

We are not responsible for loss of personal property unless required by law. 

You are responsible for damage caused by your negligent or wilful acts. 

21. CHANGES TO SERVICES OR TERMS

We may change Services or this Agreement for operational, safety, or legal reasons. 

If a change materially disadvantages you, you may cancel without penalty unless the change is required by law. 

22. FORCE MAJEURE

We are not liable for failure or delay caused by events beyond our reasonable control. 

23. INTELLECTUAL PROPERTY

All intellectual property remains ours. Programs may be used only for personal participation during membership. 

24. GOVERNING LAW
    This Agreement is governed by the laws of New South Wales, Australia. 

 25. Media & Marketing 

Club activities may be photographed or recorded for promotional purposes. Members may opt out by notifying staff in writing. 

De-identified outcomes data may be used for research, quality improvement, and marketing. 
Opt-out does not apply where the member is not reasonably identifiable. 

26. Liability & Insurance 

Monday Club maintains appropriate insurance. 
Nothing in this Agreement excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law that cannot lawfully be excluded. 

To the extent permitted by law, Monday Club is not liable for injury, illness, or property loss arising from participation, except where directly caused by gross negligence. 

27. Complaints & Disputes

Members may raise complaints at reception, online, or directly with management. Privacy complaints may be escalated to the Office of the Australian Information Commissioner (OAIC). 

28. Waiver & Acknowledgement of Risk 

I confirm the information provided in my health questionnaire and assessment is true and correct to the best of my knowledge. 

I acknowledge that participation in physical activity, whether in-person, online, or at home, carries inherent risks. I agree to follow professional guidance and cease activity if I experience concerning symptoms. 

I acknowledge that activities undertaken outside Club facilities occur without direct supervision and carry additional risk. 

To the extent permitted by law, I release Monday Club, its staff, contractors, and volunteers from liability for injury, illness, or property damage arising from participation, except where directly caused by gross negligence. 

29. Member Consent & Signature

• I have read and understood this Agreement
• I consent to data collection and use as outlined 
• I acknowledge the 6-month minimum term 
• I consent / do not consent to use of photos or videos 

Electronic acceptance and digital signatures are valid and binding. 

SCHEDULE A 

Digital Services & Technology Platforms 

1. Digital Services Overview

Monday Club may provide Services through digital platforms including: 

• Exercise programming applications 
• Online education modules 
• Live-streamed or recorded exercise classes 
• Community platforms 
• Integration software connecting Club systems 

These Digital Services may supplement in-person participation but do not replace medical care or emergency services. 

2. Remote Participation & Supervision

The Member acknowledges that: 

• Participation in Digital Services may occur without real-time supervision. 
• The Member is responsible for ensuring a safe environment when exercising remotely. 
• The Member must cease activity if experiencing pain, dizziness, shortness of breath, or other concerning symptoms. 

To the extent permitted by law, Monday Club is not liable for injury arising from improper use of Digital Services.  

3. Technology Platforms Used

Monday Club may use third-party platforms including (but not limited to): 

• Clinical management systems 
• Community apps 
• Exercise programming software 
• Integration tools 
• Direct debit providers 

Some platforms may: 

• store data overseas; 
• not be subject to Australian privacy laws; 
• have their own terms and privacy policies. 

By activating or using such platforms, the Member agrees to those third-party terms. 

4. Data Transmission & Overseas Disclosure

The Member consents to: 

• collection and use of personal and health information for Service delivery; 
• transfer of necessary information between platforms; overseas disclosure where required for Digital Services. 

Monday Club will take reasonable steps to ensure third-party providers handle data securely. 

5. Platform Availability

Digital Services may be modified, updated, replaced, or discontinued for operational, technical, or regulatory reasons. 

Temporary outages do not entitle the Member to compensation unless required by law. 

6. Digital Conduct

Members must: 

• engage respectfully in online communities;
• not post defamatory, abusive, or inappropriate content; 
• not share confidential Club materials externally. 

Breach may result in suspension of digital access or termination of membership. 

SCHEDULE B 

Health, Exercise & Risk Acknowledgement 

1. Acknowledgement of Risk

The Member acknowledges that: 

• Participation in physical activity carries inherent risks. 
• Risks may include muscle strain, falls, cardiovascular events, aggravation of pre-existing conditions, or other injury. 
• Injury may occur despite reasonable care by the Club. 

2. Health Disclosure

The Member confirms that: 

• All health information provided is accurate to the best of their knowledge. 
• They will notify the Club of changes to their health. 
• They will seek medical clearance where appropriate. 

3. Recreational Services Warning (ACL – Section 139A)

To the extent permitted by section 139A of the Competition and Consumer Act 2010 (Cth): 

Monday Club excludes liability for death or personal injury arising from recreational services supplied, except where caused by reckless conduct or Gross Negligence. 

Nothing in this clause excludes rights that cannot be excluded under Australian Consumer Law. 

4. Clinical Exercise Services

Where Services are delivered by an Exercise Physiologist: 

• Programs are based on disclosed health information. 
• Outcomes cannot be guaranteed. 
• Services are not a substitute for medical treatment. 

5. Home-Based Participation

When participating outside Club premises: 

• The Member is responsible for ensuring a safe environment. 
• Equipment used at home must be safe and appropriate. 
• The Member accepts additional risks associated with unsupervised exercise. 

6. Emergency Acknowledgement

The Member acknowledges: 

• Monday Club does not provide emergency medical services. 
• In case of emergency, the Member must contact emergency services (000). 

SCHEDULE C 

State-Based ACL & Civil Liability Notices 

1. General (All States)
   Nothing in this Agreement excludes, restricts or modifies any consumer guarantee or other right that cannot lawfully be excluded. 

2. 2. Risk Warning
   WARNING: Recreational activities involve significant risk of physical harm. By participating, you acknowledge and accept these risks. 

SCHEDULE D 

Club Rules, Code of Conduct & Safeguarding Policy 

1. General Conduct

Members must: 

• Treat others with dignity and respect;
• Follow staff directions; 
• Refrain from abusive, discriminatory, or harassing behaviour; 
• Not engage in unsafe conduct. 

 Safety & Equipment

Members must: 

• Use equipment as instructed; 
• Seek assistance if unsure; 
• Wear appropriate clothing and footwear; 
• Return equipment after use. 

 Hygiene & Cleanliness

Members must: 

• Use towels where required; 
• Wipe equipment after use; 
• Maintain personal hygiene. 

 Privacy & Recording

Members must not:

• Photograph or record other members without consent; 
• Share private information about other members. 

5. Drugs & Alcohol

Illegal drugs are strictly prohibited. 

Alcohol consumption on premises (if permitted during events) must be responsible. 

6. Children & Guests

Children and guests must comply with Club rules. 

The Member is responsible for guest behaviour. 

7. Lockers & Property

Lockers may be provided. 
The Club is not responsible for loss of personal property except as required by law. 

8. Safeguarding

Monday Club is committed to safeguarding members from abuse, neglect, or exploitation. 

The Club may: 

• investigate safeguarding concerns; 
• suspend or restrict membership access where safety concerns arise; 
• refer serious matters to appropriate authorities where required. 

9. Suspension & Termination for Rule Breach

Serious or repeated breach of Club Rules may result in: 

• warning; 
• suspension; 
• termination of membership. 

10. Amendments to Rules

Rules may be updated for safety or operational reasons. 

Material changes will be communicated in advance where practicable. 

 SCHEDULE E 

Home Monitoring & In-Home Support Terms 

1. Nature of Service

Monday Club may offer optional home-based services, including: 

• Wellbeing check-ins 
• Safety monitoring 
• Digital monitoring (where applicable) 
• Concierge coordination of third-party services 
• In-home assessments 

These services are supportive and preventative in nature. 

They do not constitute: 

• emergency response services, 
• 24-hour supervision, 
• medical diagnosis or treatment, or 
• hospital-level monitoring. 

2. No Emergency Guarantee

The Member acknowledges that: 

• Home monitoring does not replace emergency services (000). 
• Monday Club does not guarantee prevention of falls, illness, or adverse events. 
• Response times are not guaranteed. 

Members (or their representatives) remain responsible for contacting emergency services where required. 

 Member Responsibilities

The Member agrees to: 

• Provide accurate information about health and home environment. 
• Maintain any monitoring devices appropriately. 
• Inform the Club of changes to contact details or emergency contacts. 
• Maintain safe premises for any in-home visits. 

 Data Collection & Technology

Home monitoring may involve: 

• Digital data collection 
• Wearable devices 
• Dashboard monitoring by staff 
• Data integration through third-party platforms 

Data may be stored or processed overseas. 

The Member consents to this data collection and transfer. 

 Third-Party Services

Where Monday Club introduces or coordinates third-party providers (e.g. trades, care services): 

• Any contract is between the Member and that provider. 
• Monday Club is not liable for the performance of third parties except where caused by Gross Negligence. 

 Suspension or Withdrawal

Monday Club may suspend or withdraw home monitoring services if: 

• The environment is unsafe; 
• Information is inaccurate or withheld; 
• Fees are unpaid; 
• Continued service would pose unreasonable risk. 

 Limitation of Liability

To the extent permitted by law: 

Monday Club is not liable for injury, loss, or damage arising from home monitoring services except where directly caused by Gross Negligence. 

Nothing excludes rights under Australian Consumer Law. 

 SCHEDULE F 

Social Membership Terms 

1. Nature of Social Membership

Social Membership provides access to: 

• Lounge and community spaces  
• Social events and gatherings 
• Educational sessions 
• Non-exercise activities 

Social Membership is community-focused and not health treatment. 

 Voluntary Participation

Participation in social activities is voluntary. 

Members are responsible for: 

• Their personal decisions and conduct; 
• Travel to and from events; 
• Behaviour during informal interactions. 

 Alcohol (if applicable)

Where alcohol is served: 

• Responsible service practices apply. 
• Members must consume responsibly. 
• Intoxicated or unsafe behaviour may result in removal or suspension. 

 Member Conduct & Community Standards

Members must: 

• Treat others respectfully; 
• Avoid harassment or exploitation; 
• Maintain appropriate boundaries. 

Breaches may result in suspension or termination. 

 Safeguarding & Vulnerability

Given the 50+ demographic, Monday Club may: 

• Conduct wellbeing check-ins; 
• Escalate concerns regarding safety; 
• Contact nominated representatives in serious circumstances. 

Such actions will be proportionate and reasonable. 

 Event Changes

Events may be modified, cancelled, or rescheduled due to operational or safety reasons. 

No compensation applies unless required by law. 

 SCHEDULE G 

Direct Debit Authority 

1. Authorisation

By providing account or credit card details, the Member authorises Monday Club (or its nominated Direct Debit Provider) to debit: 

• Membership fees; 
• Approved additional services; 
• Outstanding balances; 
• Administration fees. 

Member Obligations

The Member must: 

• Ensure sufficient funds are available; 
• Update payment details promptly; 

• Notify the Club of disputed transactions. 

 Failed Payments

If a debit is declined: 

• The Member remains liable for the amount; 
• Administration or bank fees may apply (reflecting actual cost only); 
• Access may be suspended until resolved. 

 Variation of Amounts

Where fees increase after the Minimum Term: 

• The Member authorises adjustment of debits; 
• At least 30 days’ notice will be provided.

Cancellation of Direct Debit

Cancelling direct debit does not cancel membership. 

Membership termination must occur in accordance with the Membership Agreement. 

 Direct Debit Provider

If a third-party provider processes debits: 

• Their terms apply to processing services only; 
• They are not responsible for Club Services. 

 SCHEDULE H 

Privacy Policy  

1. Our Commitment

Monday Club is committed to protecting personal information in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles. 

2. Information We Collect

We may collect: 

• Contact details 
• Health information 
• Assessment results 
• Payment information 
• Emergency contacts 
• Usage data from digital platforms 

Health information is sensitive information under privacy law.  

3. Why We Collect It

We collect information to: 

• Deliver Services 
• Ensure safety 
• Provide exercise programming 
• Manage memberships 
• Improve services 
• Meet legal obligations  

4. How Information Is Stored

Information may be stored: 

• In Australian-based systems 
• In overseas-based digital platforms 
• In encrypted cloud systems 

We take reasonable steps to ensure data security. 

5. Overseas Disclosure

Some platforms used by Monday Club may store or process information outside Australia. 

By becoming a Member, you consent to overseas disclosure where reasonably necessary for Service delivery. 

6. Access & Correction

You may request access to or correction of your personal information by contacting the Club. 

7. Complaints

Privacy complaints may be directed to: 

[email protected]  

If unresolved, complaints may be escalated to the Office of the Australian Information Commissioner (OAIC). 

8. Marketing

We may send information about Club programs and services. 

You may opt out at any time. 

9. Retention

We retain information for as long as required by law or reasonably necessary for business purposes.